[ 發布日期:2008/8/13 8:04:37 ] 瀏覽人數: 3134
大學時候有一段短文背誦的特別熟。前段時間一次飛機旅行又看到這篇文章。題目叫:Everybody’s business is nobody’s business
原文:
There are four people named everybody, somebody, anybody and nobody. There was an important job to be done and everybody was asked to do it. Everybody was sure that somebody would do it. Anybody could have done it, but nobody did it. Some body got angry about that because it was everybody’s job. Everybody thought anybody could do it, but nobody realized that everybody wouldn’t do it. It ended up that everybody blamed somebody when nobody did what anybody could have done.
說的是,有四個人分別叫做:“每個人”、“某個人”、“任何人”和“沒有人”。有一次,他們每個人都要被要求去完成一件重要的工作。大家都相信某個人會去做這件事。其實,任何人都可以完成這項工作的,但就是沒有人去做。某個人對此感到非常氣憤,因為這是大家的任務。每個人都認為任何人可以完成這件事,但沒有人認識到大家都不會去做這件事。結果呢,當沒有人去做其實任何人都可以做到的事情的時候,每個人都在抱怨某個人。
首先我們是一個團隊,存在每個人,每個人都應該有各自的職責。
但是有時職責不清,賞罰不明,很可能就會出現仰仗某個人的現象。
尤其是任何人都可以做的小事,比如在酒店行業,餐廳的清潔工作,任何人都想其他人會做的。最終會衍化成沒有人做。
其實,我們在組織行為學中有一個簡單的公式就已經說明:責任/2=0。
每個人的工作和崗位職責按公司的目標量化那個這個公司的效率就足以產生強大的生產力。
就像當初李踐老師一次在總結風馳傳媒為什么如此快速發展時,總結了一點,叫千斤重擔有人挑,人人頭上有指標。
If everybody has a definite responsibility and is sure that anybody could become somebody if work hard, then nobody would not do one’s best to realize himself or herself.
如果每個人有明確的職責,并且意識到只要努力工作就可以出人頭地,沒有人不會盡最大努力來成就自己。